Policies

Modern Slavery

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Overview

Slavery and human trafficking remains a hidden blight on our global society. We all have a responsibility to be alert to the risks, however small, in our business and in the wider supply chain.

This Modern Slavery and Human Trafficking Statement ("Statement") sets out Pluggy's commitment to combating modern slavery, forced labour, and human trafficking in our business operations and supply chain. We are committed to ethical business practices and upholding human rights in accordance with the UK Modern Slavery Act 2015.

Our Commitment

Pluggy has zero tolerance to slavery and human trafficking. We are committed to:

  • Ensuring no slavery, forced labour, or human trafficking occurs in our operations or supply chain
  • Operating with transparency and integrity in all business relationships
  • Taking reasonable steps to identify and mitigate modern slavery risks
  • Respecting human rights and worker dignity
  • Complying with all applicable anti-slavery legislation

Our Business and Supply Chain

Pluggy is a sole trader e-commerce business selling goods to customers in the UK and potentially across Europe. Our supply chain involves:

  • Product Suppliers and Manufacturers: We source products from UK-based suppliers and manufacturers
  • Logistics and Shipping Partners: UK couriers and logistics companies that handle order delivery
  • Service Providers: Payment processors, hosting providers, and other business service providers

Our current practice is to work exclusively with UK-based suppliers, which reduces supply chain complexity and supports our commitment to ethical business practices.

Due Diligence Processes for Slavery and Human Trafficking

We implement practical measures to identify and mitigate modern slavery risks:

Supplier Selection and Assessment

  • Work exclusively with UK-based suppliers to reduce supply chain risk and complexity
  • Assess new suppliers' practices before entering a business relationship
  • Verify suppliers' compliance with UK employment law and ethical practices
  • Prefer established suppliers with demonstrated commitment to labour standards

Ongoing Supplier Engagement

  • Maintain regular communication with suppliers to understand their operations and practices
  • Request confirmation of ethical labour practices and compliance with employment law
  • Monitor suppliers for any signs of concern or change in practices
  • Raise concerns promptly if any red flags emerge

Key Performance Indicators

We measure effectiveness in combating slavery and human trafficking through:

  • Regular supplier communication and relationship management to ensure understanding of ethical expectations
  • Verification of UK-based sourcing to maintain supply chain transparency
  • Prompt investigation of any concerns or complaints
  • Maintenance of supplier records and documentation
  • Awareness of labour monitoring resources and best practices

Reporting Concerns and Suspicions

Modern slavery concerns can be reported through:

Internal Reporting

If you have concerns about modern slavery within our business or supply chain, please contact us directly at support@pluggy.uk. All concerns will be treated seriously and investigated promptly.

External Reporting

You can also report suspicions of modern slavery externally:

  • Modern Slavery Helpline: 08000 121 700 or https://www.modernslaveryhelpline.org
  • National Human Trafficking Hotline: 08000 121 700
  • Local Police: Call 101 or 999 for emergency situations

Our Commitment Going Forward

We are committed to:

  • Maintaining awareness of modern slavery risks and best practices
  • Continuing to work with UK-based suppliers to ensure supply chain transparency
  • Building strong supplier relationships based on trust and ethical practice
  • Investigating any concerns or red flags promptly and taking appropriate action
  • Reviewing this Statement annually and updating it as our business evolves
  • Maintaining detailed records of suppliers and supply chain practices
  • Staying informed of modern slavery legislation changes and industry guidance

Policy Review

This Statement is reviewed annually and updated to reflect any changes in our business, suppliers, supply chain practices, or applicable legislation.

Contact Us

If you have questions or concerns about this Modern Slavery and Human Trafficking Statement, or if you wish to report suspected slavery or trafficking, please contact us:

Pluggy
Email: support@pluggy.uk

All reports will be treated seriously and investigated promptly.